I am a User Experience Researcher for Meta and I currently work on financial products for small businesses. I use qualitative and quantitative methods to study the motivations and challenges of small and growing businesses. My superpower is bridging our user’s needs into actionable insights for our engineers. Prior to joining Facebook, I was a Senior UX Researcher and Manager at Intel working on trust in autonomous vehicles and wireless enterprise solutions. I received my PhD in Industrial & Systems Engineering at North Carolina A&T State University. I am based in Seattle.