Headshot of Jeff LaFlam
Headshot of Jeff LaFlam


Jeff LaFlam

Product Researcher

I’m a mixed methods product researcher working with the Instagram Performance & Reliability team. I help ensure a great experience for our billion+ users around the globe. Prior to joining Instagram, I was an entrepreneur living in Australia and a researcher working on Search at Google. I have an MA in social and consumer psychology from NYU, where my masters thesis focused on how to design technologies to increase health and well-being. I also have a BS in business administration and psychology from UNC-Chapel Hill.


Social psychology, user experience, ethnography, human-computer interaction, health psychology, behavioral economics, innovation and design thinking